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Noticeboard

Flu Clinic

There is a walk in clinic from 9.00 - 12.00 on Saturday 23rd September for all eligible patients from either our Roebuck or Guestling surgery.

If you require a flu jab and are not able to attend this clinic, please contact the surgery for an appointment.

New Patient Registrations

Due to the close supervision order for Dr A Chopra, we are no longer accepting new patients onto our list. This is so that we can continue to offer the same high standards of care to our existing patients. We have agreed our position with the Hastings & Rother Clinical Commissioning Group. If you are a registered patient and have a new baby they will continue to be accepted on to the practice list in the usual way. Please see the latest news section for further details.

Our latest CQC report can be viewed here: CQC Inspection 16/05/2017

Our latest CQC report can be viewed here:  Inspection date 01/02/2017,

Further information on Dr Chopra's supervision order can be found herehttp://www.gmc-uk.org/

Patient Participation Group

We are always looking for new members to join our Patient Participation Group, if you are interested, please contact James Long at the surgery.

Our latest Practice Newsletter is available here: Newsletter September 2017

Roebuck and Guestling Surgery is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

 

This Chaperone Policy adheres to local and national guidance and policy –i.e.:-

‘NCGST Guidance on the role and effective use of chaperones in Primary and Community Care settings’.

 

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required. The chaperone may be a family member or friend, but on occasions a formal chaperone may be preferred.

 

Patients are advised to ask for a chaperone if required, at the time of booking an appointment, if possible, so that arrangements can be made and the appointment is not delayed in any way. The Healthcare Professional may also require a chaperone to be present for certain consultations.

 

All staff are aware of, and have received appropriate information in relation to this Chaperone Policy.

 

All trained chaperones understand their role and responsibilities and are competent to perform that role. Current trained chaperones are Katy White, Danielle White, Donna Bingham and Victoria Carey.

 

There is no common definition of a chaperone and their role varies considerably depending on the needs of the patient, the healthcare professional and the examination being carried out.

 

Their role can be considered in any of the following areas:

  • Emotional comfort and reassurance to patients
  • Assist in examination (e.g. during IUCD insertion)
  • Assist in undressing
  • Act as interpreter
  • Protection to the healthcare professional against allegations / attack)


 

 
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